Last updated August 24, 2026
Chantal Johnson offers a 30-day money-back guarantee on The Ascent lifetime access.
If you’re not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason, including change of mind.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or email us at chantalinmotion@gmail.com and we’ll help you through it.
Once approved, the refund is returned to your original payment method. Timing depends on your bank or card issuer. See Paddle’s Refund Policy for the full process.
When a refund is issued, lifetime access to saved and synced trackers ends. You can still use the free demo tracker on the home page, which stores progress in your browser.